Customer service sets Kimzey-Eilert Medical Supplies & Equipment apart from the rest. In this day of online ordering and self-checkout aisles, we know the need for a friendly face, a kind word and personal attention are still important. We want to do more than just sell you a walker, wheelchair, lift chair or rent you a knee walker or cold therapy unit; our caring professional staff takes the time to give each customer personal attention to make sure you are happy with and understand the products.
We work with you, your family, and your physician to ensure that you are well cared for. If you are unable to visit our showroom, home visits can be arranged for equipment fitting and home medical equipment consultation. If you require a product or service you don’t see listed, please ask and we will be happy to help you.
Our Services Include:
- Product pick-up and delivery
- Factory Trained Service Technicians
- Complete Service Department for warranty repair
- Rental of various medical equipment
- Repair, Service & Cleaning of most models, including power equipment
- Billing of primary or secondary payer sources
- Reworking of denied claims
- Expert Compression garment & lymphedema fitters
- Evaluation of client for specialized products and fit
- Evaluation of client’s home for wheelchair accessibility
- Instruction on equipment operation and safety to client, family and caregiver
- Continuous product and technology training for staff
- Proper fitting for all products, including mobility products
If you have questions, you may contact us by email or call us at 316-262-5462 or toll free at 866-549-5462
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Kimzey-Eilert Medical Supplies & Equipment